The Certified Autism Center designation granted by IBCCES signifies that Story Land has completed training from leading autism experts and is committed to providing accommodations to guests with autism and other sensory disorders.
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You can expect park music to be turned down, ride music will be off/turned down, ride announcements will be turned down to a lower decibel, certain geysers/water features turned off and MAP (Medical Access Pass) passes will be available for any guests who cannot wait in line. In 2018 we held the Grand Opening of our new Calming Room, a sensory sensitive environment for those who need a break. New in 2018 as well, we designated a Quiet Dining area next to Poblano Cantina. During Sensory Sensitive Weekend only, a VIP line at two lunch locations will be set up. This will allow guests with a MAP pass to order food quickly. As always, guests are more than welcome to pack lunches/snacks if food lines are of concern. During this weekend only, a special exit by Bamboo Chutes will be open from 4 pm – 5:15 pm to offer families an easier way back to their cars.
We are happy to offer a Medical Access Pass to meet the needs of guests using wheelchairs and others who are unable to use queue lines. In an effort to make their experience safe and convenient, these passes can be picked up free of charge at Guest Services.
A Quiet Dining Area is located behind Poblano Cantina and is a great place for those who are looking to dine in a more calm space. Although this is the only designated area, there are many places to enjoy a more quiet lunch or snack. Above Sandwich Oasis and behind Humpty Dumpty's wall are both typically less trafficked and tend to be quieter.
Our Calming Room is designed as a sensory sensitive environment for those who may need a break from the noise and stimulation of a theme park environment. The Calming Room is equipped with bean bags, a soft rug, dimmable lights and air conditioning. It is located at the front of the park behind Humpty Dumpty's wall and all are welcome to use it if needed.
If a member of your party has a smoke sensitivity, please note that there are 2 designated smoking areas in the park. One is located in the front of the park behind Miss Muffet's Market before the bridge to Dr. Geyser's, and the other is located in the back of the park next to Crab Crawl. There are select weekends during the season that Story Land goes completely smoke free; check out our events for more information.
Please note that all Men's & Women's restrooms at Story Land have automatic hand dryers. If you wish to avoid them, please use a Family/Unisex restroom. All Family Restrooms are without automatic hand dryers EXCEPT for the location near the Polar Coaster.
Need help while at the park? Call 603-383-4186 and press 0 for the front desk. You can also look for any Story Land cast member with a radio and they will be able to provide help or contact someone who can.
Have a suggestion or helpful tip for Sensory Sensitivities? Reach out via our Contact Us page or give us a call.