Health and safety tips to make your 2020 visit safe and FUN
We are so excited to welcome you and your family back to Story Land!
Please Note: The information on this page is from the 2020 season, updates will be made where applicable as the 2021 season gets closer.
We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.
The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. Please, read this page fully to ensure the best experience possible as you plan your visit and join us at the Land Where Fantasy Lives.
The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Story Land healthy and safe.
Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.
By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.
Here are the specific steps we’re taking in accordance with state and federal guidelines.
Required face coverings for park personnel and guests alike.
Checking every guest and employee upon entrance.
Asking everyone to wash hands often with soap and water.
Providing sanitizer stations throughout the park.
Requiring social distance of six feet between your party and others.
Limiting the number of guests to facilitate social distancing.
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
|Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Story Land will look different this summer.
Visitors will find many more new proactive measures in place at Story Land this summer.
While we look forward to welcoming everyone back to the park, there are some people who should forego a visit to Story Land this year under the current precautions. Among those who should avoid visiting in 2020: anyone with illness, COVID-19 symptoms, those who are at high-risk, those unable or unwilling to practice social distancing, or to wear face coverings to protect others, and those who may expect a visit to the park this year to be just like any other in the past.
Yes, all Guests and Team Members are required to wear facial coverings while at Story Land. The only exception is for children under age three. Bandanas are not accepted as facial coverings at Story Land.
Guests are required to remove facial coverings while on water attractions (Bamboo Chutes, Splash Battle and Dr. Geyser's Remarkable Raft Ride), in complying with water safety best practices. We recommend bringing a plastic bag that can be sealed to store your facial covering in if you plan to enjoy these attractions. Guests may also remove their masks while eating or drinking. Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a cloth facial covering.
The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. To ensure the safety of our Guests and Team Members while providing the very best experience possible, some attractions and high touch areas will be closed during your visit. Rides, retail and food locations will operate with modifications. All shows, character appearances and splash areas (Mini Geysers, Oceans of Fun Sprayground, mist tents) will be closed. Play areas (Grandfather Tree, Buccaneer Bay Playground, Loopy Lab, Little Dreamers), the Silver Mine, and all photo cut outs will be closed. Swan Boats will be closed for all of 2020. More specific information on ride, retail and food location dates of operation can be found at our Attraction Updates page.
All 2020 Basic, Standard, Premium, and Platinum Season Passes will include the 2021 season for free. Summer Saver and Preschool Play Passes are not valid in 2021.
Tickets purchased on or before 6/21/2020 can be used in either the 2020 or 2021 season. This includes Black Friday Tickets, Holiday Sale Tickets, and St. Paddy's Day Sale Tickets. Tickets purchased on or after 6/22/2020 are valid on the date selected only.