Story Land Health & Safety Measures

We are so excited to welcome you and your family back to Story Land!

We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.

The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. Please, read this page fully to ensure the best experience possible as you plan your visit and join us at the Land Where Fantasy Lives.



Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Story Land healthy and safe.


Guest Responsibilities


  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Those not fully vaccinated should wear a mask at all times, except while eating, drinking or on a water ride.
  • Wash hands often with soap and water
  • Avoid touching your face



Here are the specific steps we’re taking in accordance with state and federal guidelines.

Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
Social Distancing Social Distancing
Ground markers for social distancing of six feet between travel parties.
   
Face Coverings Face Coverings
In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Those not fully vaccinated should wear a mask at all times, except while eating, drinking or on a water ride.
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   



Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Story Land will look different this summer.

  • Guests with day tickets will need to register for the date they wish to visit in advance, in addition to their regularly purchased ticket. If you were required to choose a day of visit at the time of purchase, your ticket is your reservation and you do not need to make a separate reservation. Season Passholders are not required to make reservations to visit the park.
  • The Reservation System for 2021 is available. Reserve Now
  • If the date you wish to visit is not listed in our store's online calendar, we have already reached our capacity limit for that date, and you will need to choose another day.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Those not fully vaccinated should wear a mask at all times, except while eating, drinking or on a water ride.
  • Some rides and attractions will not be available this summer due to the pandemic. Please visit our Attractions Updates page for planned closures. This page will be updated as frequently as possible.

While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Story Land reserves the right to require a Guest to leave if the Guest is (i) using profanity, offensive or threatening language towards our Team Members or other Guests and/or (ii) violating any other Park Rules.



Can't find the answer to your question?

Visit our FAQs for assistance.
  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • Facial coverings will be able to be purchased at park retail locations if needed.
  • Automatic sanitizer stations are available at the entrance and throughout the park dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • Enhanced sanitizing throughout the entrance areas including a thorough daily deep cleaning of all touch points with an EPA-approved sanitizer.
  • Signage throughout the parking and entrance areas will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Story Land.
  • Enhanced sanitization throughout the park including a thorough daily deep cleaning of all rides and touch points with an EPA-approved sanitizer.
  • Automatic sanitizer stations have been added throughout the park, dispensing alcohol-based sanitizer per CDC guidelines.
  • Hand sanitizer and facial coverings are available for purchase at park retail locations.
  • Guests on water rides (Bamboo Chutes, Splash Battle and Dr. Geyser’s Remarkable Raft Ride) must not wear facial coverings in compliance with water safety best practices.
  • Some attractions may be closed if Story Land management feels recommended social distancing and hygiene standards cannot be safely and effectively achieved. Please check our Attractions Update page for the most up-to-date information.
  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Different Entrance and Exits will be designated when possible to avoid or reduce face to face exposure.
  • Employees will wash their hands with soap and water for 20 seconds and use a paper hand towel to dry hands. Ensure the restocking of soap, paper towels and sanitizer. This practice will be done at the beginning of each shift and throughout the day.
  • Sanitizers will be available in all food preparation areas and all guest service areas, (i.e. Order and Pick-Up points). In addition, employees will frequently sanitize all contact points.
  • In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use.
  • Napkins will still be available from the no-touch dispensers.
  • We strongly recommend Guests utilize contact-less payment for all food and retail items. Certain locations may not be accepting cash.
  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Facial coverings and hand sanitizer will be available for purchase at park retail locations.
  • Automatic sanitizer stations have been added at retail locations and throughout the park, dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • All Sales are final.